CURATED BY – GAURAV SINGHAL | CITYCHIEFNEWS

Saharanpur, District Magistrate Manish Bansal heard the public problems in the Sampoorna Samadhan Diwas organized in Tehsil Sadar. DM Manish Bansal, while instructing the officials, said that redressal of public grievances is included in the priority of the Chief Minister. Resolve the received complaints in a qualitative manner by adopting sensitivity within the stipulated time. Strict action will be taken against those who are negligent in resolving the complaints. In Sampoorna Samadhan Diwas, 37 complaints of Revenue Department, 14 of Police Department, 06 of Electricity Department, 02 of Basic Education Department, 05 of Municipal Corporation, 04 of District Supply Department and 09 others, a total of 77 complaints were received, out of which 03 were resolved on the spot. District Magistrate Manish Bansal, after listening to the complaints of the people who came, directed the concerned officials to get them resolved soon. He directed that revenue related cases should be resolved within the time limit. He directed all the district level officers to ensure quality resolution of problems within the time limit given for resolution of problems as per the intention of the government. He also said that along with resolution, the beneficiary should also get satisfaction. DM Manish Bansal directed the officers to show sensitivity towards complaint resolution and adopt a human approach and ensure timely and quality resolution of problems. Negligence should not be shown in providing benefits of schemes to the eligible persons. He directed the Divyaangjan Officer, Probation Officer and Social Welfare Officer to provide benefits of pension and other departmental schemes to the eligible persons on time as per rules. The problems of the elderly and disabled should be resolved on priority. He held public hearing in his office every day from 10:00 am to 12:00 pm and ensure quality resolution of complaints. Senior Superintendent of Police Rohit Singh Sajwan directed all the police officers to ensure quality and timely resolution of police related problems and complaints received in Tehsil Diwas. On this occasion, Chief Development Officer Sumit Rajesh Mahajan, DFO Shubham Singh, Chief Medical Officer Dr. Praveen Kumar, Sub-District Magistrate Sadar Yuvraj Singh, Tehsildar Sadar Amit Kumar and senior officers of the concerned departments were present.