CURATED BY – CHANDAN KUMAR CHAUBEY | CITYCHIEFNEWS

Patna, A big change is being seen in the education department in Patna, Bihar. After the departure of KK Pathak, now the new Additional Chief Secretary Dr. S. Siddharth is also taking new decisions and working in his own way. He has changed the way of monitoring schools, so now he will also listen to and settle complaints online.

5 phones purchased for school monitoring

Yes, the new Additional Chief Secretary of the Education Department, Dr. S. Siddharth, has purchased new phones for monitoring schools. Now schools will be monitored with these 5 mobile phones. Different WhatsApp will run in all the phones. He will now listen to complaints from common people regarding school, mid-day meal and other complaints through WhatsApp. Common people will send complaints with photos to the WhatsApp of the Additional Chief Secretary.

ACS himself will face these complaints

ACS himself will look into these complaints and settle them. For this, the education department has purchased 5 new phones. The Additional Chief Secretary will now himself listen to complaints on WhatsApp such as teachers not reaching school, school's electricity connection, lack of fans, lack of toilets. He has also appealed to the common people to send videos and photos.

The big thing is that the Additional Chief Secretary of the Education Department, Dr. S. Siddharth has created different categories for different types of complaints. For this, different WhatsApp numbers have also been issued.

Note down the numbers as soon as possible

Education Additional Chief Secretary Dr. Siddharth has created different categories for different types of complaints of the school. For this, WhatsApp numbers have been issued. Complaints related to the school have been divided into different categories. There are a total of 5 categories. Common people will be able to register their complaints on these five WhatsApp numbers. He has appealed to the people to send photos along with the complaint.

Call on this number for complaints related to education

For complaints related to education, you can call 9229206202. On this number, complaints of school not opening on time, teachers and headmasters coming late, classes not running as per routine, organization of PTM, problems of lab and computer lab etc., unavailability of sports material etc. will be heard.

Complaints regarding school infrastructure

If any complainant has a complaint regarding the infrastructure of the school, then they can register their complaints by calling on WhatsApp number 9229206201. On this number, common people can complain about school building, fans, quality of construction work, lack of benches-desks, lack of toilets, drinking water crisis, electricity connection, lack of boundary wall.

Complaints related to mid-day meal

If there are complaints related to mid-day meal, then you can call on 9229206203. Complaints related to quality of MDM, lack of thali, kitchen shed, gas stove, not getting eggs and seasonal fruits on Friday, cleanliness of kitchen will be heard.

Call here for complaints related to college and university

For complaints related to college and university, call this number 9229206204. Additional Chief Secretary of Education Dr. S. Siddharth will use a different number for complaints related to university and college. It will be completely different. Complaints related to children's bicycle, uniform, scholarship, books-copies and other types of complaints will be heard on the number 9229206205. Common people will use this number.